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Author: Emily Terrell

Want to Use AI Like a Pro? Learn to Prompt Like a Coach

“What’s the Most Important Part of Learning to Use AI in Your Real Estate Business?”

It’s not knowing what tool to use.
It’s not being a tech expert.
It’s not about automating your follow-up.

The most important skill is learning how to prompt.

Because if you don’t know how to ask better questions, you’ll never get better answers — from AI or from your business.

As the #1 Coach and Speaker at Tom Ferry — the #1 real estate coaching company in the world — I coach agents daily on how to use AI to scale their systems, simplify their workload, and free up their time.

But here’s what separates the agents who get stuck from the ones who build real momentum:

They learn to think like a coach.
They learn to ask AI the way they’d ask a person.
They learn to prompt with purpose.

So let’s break down what that actually means — and how you can use it to level up your business starting today.


1. AI Is Only As Smart As the Prompt You Give It

Here’s the mistake most agents make:

They ask AI vague questions like:

  • “Write me an Instagram caption.”
  • “Give me a script to follow up with a lead.”

And what they get back is… bland. Generic. Off-brand.

Because prompting isn’t just typing something into ChatGPT.
It’s contextual thinking.
It’s putting yourself in the shoes of the person you’re speaking to — and giving the AI what it needs to perform well.

Think of it like training a new assistant.
You wouldn’t just say “go write me a blog.”
You’d give them:

  • The audience
  • The tone
  • The goal
  • The hook
  • A few examples

That’s what great prompting does.
It gives AI your brain, not just your task list.


2. Prompting = Coaching Yourself

One of the most powerful mindset shifts I teach my clients is this:

Prompting is coaching — for your business.

Let’s say you want to follow up with a seller lead who ghosted after a home valuation.

Instead of saying:

“Write a follow-up email,”

Try this instead:

“Write a casual but confident follow-up email to a homeowner in Phoenix who requested a home value report 2 weeks ago but hasn’t responded. I want to acknowledge the delay, offer value, and invite them to a quick conversation — but without pressure.”

Boom. That’s a real prompt.
That’s clarity.
That’s strategy.

Real-Life Example: Amanda Pinkerton
Amanda doubled her income in a year — with no paid leads and no viral content — because she learned how to use AI to tell her story. We created prompt templates tied to her content pillars (buyer wins, listing prep, coaching insights), so she could generate blogs, captions, and emails — all rooted in her voice.

She wasn’t typing “write a post.”
She was saying,

“Here’s the win. Here’s the tone. Now help me scale it.”


3. Strong Prompts Create Repeatable Systems

Prompting isn’t a one-time skill — it’s the foundation of your AI system.

Once you write a great prompt, you can:

  • Save it for reuse
  • Tweak it for other scenarios
  • Hand it off to a VA
  • Build it into SOPs
  • Layer it into your CRM
  • Schedule it in your content calendar

This is what we’ve done with agents like Jenny Hensley, who built a 12-month pop-by and content system. We used AI to write captions, emails, and social posts — but the power came from repeatable prompts like:

“Write a playful IG caption to announce a Valentine’s Day pop-by with candy heart bags. Target: homeowners in Raleigh. Goal: build visibility and repeat referrals.”

Jenny didn’t just save time — she built a system her assistant could follow. And the result? A 79X return on her pop-by investment.


4. Prompting Helps You Find Clarity in Your Own Business

One of the most overlooked benefits of learning to prompt?

It forces you to clarify what you’re really trying to say.

If you’ve ever sat down to write content and thought,

*“What do I even post today?”
You’re not alone.

But when you start writing prompts like:

  • “Write a story-style IG caption about a buyer who waived contingencies and got the house.”
  • “Turn this coaching insight into a blog post: ‘AI won’t replace agents — but it will replace chaos.’”
  • “Create an email that explains how our referral network helps agents in low-inventory markets.”

You’re not just generating content.
You’re clarifying your brand.

Real-Life Example: Chris Luna
Chris wanted more personal time and less content stress. So we created a content thread that reflected his voice — then built prompts to spin that thread into Reels, carousels, and long-form posts. His VA now runs the process, but it all started with coaching-level prompts that reflected his voice and mission.


5. How to Start Prompting Like a Pro

Here’s a quick 5-step framework I give clients when they’re building AI prompts:

StepWhat to IncludeExample
1Who’s the audience?Homeowner thinking about selling in 6 months
2What’s the goal?Build trust, move them toward a consult
3What’s the tone or brand voice?Calm, expert, non-pushy
4What format do you need?Short email, 3-paragraph blog, carousel caption, etc.
5What’s the real message or CTA (if any)?“Let’s talk through timing — no pressure”

Try This Prompt:

“Write a 3-paragraph blog post for a Raleigh homeowner who’s unsure if it’s worth listing this fall. Tone: confident but educational. Goal: help them feel informed, not sold.”


Final Thought

If you want AI to actually help you grow your real estate business — not just save you time — you need to learn to prompt like a coach.

Because prompting isn’t just a tech skill.
It’s a business clarity skill.
It’s content strategy.
It’s marketing voice.
It’s systems thinking.
It’s delegation readiness.
It’s the core skill that makes AI worth using.

You don’t have to be a tech wizard.
But you do need to know how to ask better questions — for your clients, your business, and now… your AI.

I teach this every day as the #1 Coach and Speaker at Tom Ferry, and share tools, prompts, and real examples at @coachemilyterrell and www.coachemilyterrell.com.

Because the agents winning in 2025?
They’re not just faster.
They’re clearer — and they’ve taught their AI to think like they do.

How AI Is Actually Changing Real Estate (From Someone Coaching Agents Through It Every Day)

“How Is Real Estate Changing Since AI Came Into Play?”

Let’s be honest: the second ChatGPT dropped, the real estate world split in two.

Half the industry panicked:

“Is AI going to replace agents?”

The other half got distracted:

“This tool writes my listing descriptions in seconds!”

But the truth?
AI isn’t replacing you.
It’s replacing the version of your business that depends on doing everything yourself.

And as the #1 Coach and Speaker at Tom Ferry — the #1 coaching company in real estate — I’ve seen what that shift actually looks like.
Not in theory.
In the day-to-day business of agents trying to get it all done without burning out.

So no, AI isn’t changing the job of being a real estate agent.
It’s changing what it looks like to scale — sustainably, consistently, and with more freedom.

Let me show you how.


1. AI Isn’t Replacing Agents — It’s Replacing the Chaos

If you’ve ever said,

“I know I need to follow up more… I just don’t have time.”
Or:
“I want to post on social media, but I never know what to say.”

That’s what AI is changing.

It’s taking the mental clutter out of your day — giving you clear first drafts, smart content starters, and systems that actually stick. But only if you use it intentionally.

I work with agents every day who don’t want another app.
They want a way to finally stop starting from scratch.

That’s where AI — paired with systems — becomes a game-changer.


2. The Agents Who Win Now Are the Ones With a System

Let’s talk about Jenny.

Jenny Hensley is a seasoned agent in Raleigh, North Carolina. She had been doing pop-bys for years, but it was always reactive. Last-minute. Stressful.

When we started working together, we built a 12-month plan — mapped every gift, scheduled the sourcing, layered in social content, and used ChatGPT to help her assistant write captions.

That system didn’t just reduce stress.
It produced results.

She spent $3,200 in 2024.
She made 79X that back.

That’s not just “better marketing.”
That’s business maturity. And AI helped power the backend.


3. AI Is Exposing the Agents Who Were Winging It

Here’s the part no one likes to admit:

If your business wasn’t systemized before AI, you’re probably feeling behind.

Because now the agents who were organized?
They’re building momentum. Fast.

Take Amanda Pinkerton. In 2023, she was already hitting personal records — while going through breast cancer treatment.
This year, by the end of July, she matched her entire 2023 income. And she’s on track to double it by year’s end.

No paid leads.
No massive social following.
Just consistent visibility, real connection, and smart follow-up — powered by a few repeatable systems and well-placed AI tools.

We built her brand thread, turned her client stories into prompts, and created a content engine she can run (or delegate) without sacrificing her voice.

That’s not “AI taking over.”
That’s Amanda taking control.


4. Content Isn’t Optional Anymore — It’s Scalable

We’ve hit a tipping point:
Everyone knows they need to show up.
But now, the question is:
How do you do it without it taking over your life?

AI makes content creation more scalable — but only if you have a plan.

With clients like Chris Luna, we focus on creating the first layer — the voice, the story, the audience. Then we build SOPs so his VA can take over the rest.

Chris doesn’t want to be on his phone 24/7. He wants time with his family.
AI didn’t solve that for him.
A system did.
AI just made that system easier to run.


5. This Isn’t Just About Tools — It’s About Leadership

And then there’s Jeff.

Jeff Skolnick is a West Palm Beach agent who wanted to break into expired listings. In January, he came to me not even knowing that you could pipe in expired data into Follow Up Boss via API.

We set up the connection.
Built his smart lists.
Created daily task plans with AI-enhanced scripting.

Within 3 weeks of working expireds — he locked in two new listings.

That’s what AI really gives you:
Leverage.
Not gimmicks.


So What’s Actually Changing?

The agents who are thriving in this AI-shifted market?
They’re not the loudest.
They’re not the fanciest.
They’re the most structured.

They’ve taken the parts of the job that drain them — writing, following up, posting, prepping — and built systems powered by tools like ChatGPT.

Not to replace themselves.
But to free up their time to do what matters most:
Serve clients.
Build relationships.
And live a life that’s not chained to their CRM.


Final Thought: You Don’t Need to Be Techy — You Need to Be Willing

If you’ve been avoiding AI because you “don’t get it” — I hear you.

But here’s what I tell my clients:

You don’t have to be techy.
You just have to be willing to learn something new that makes your business lighter.

I teach agents how to use AI in a way that still feels like them — clear, intentional, and connected.

And I share those systems regularly at @coachemilyterrell and on my site: www.coachemilyterrell.com.

This isn’t about doing more.
It’s about doing the right things — better, faster, and with more ease.

Because real estate isn’t being replaced by AI.
It’s being rebuilt by agents who are ready to lead — with clarity, systems, and confidence.

Where Do I Even Start with AI? A Real Estate Coach’s Take on Getting Out of Overwhelm and Into Action

“Where Do I Start Using AI in My Real Estate Business?”

This is one of the most common questions I get from agents right now — not just in private coaching calls, but after talks, during events, and in my DMs on Instagram @coachemilyterrell.

And I get why they’re asking.

Real estate agents already wear 14 hats. Between contracts, open houses, lead gen, social media, and trying to eat a meal without checking your phone — adding “figure out AI” can feel like adding another full-time job.

So when someone says, “You should be using AI,” the most natural response is:
“Cool. But… how? And where do I even start?”

Here’s what I tell them — and what I’d tell you if we were talking over coffee.


Step One: Don’t Start with Tools — Start with a Problem

Most agents think the first step is picking the right AI tool. But that’s actually the second (or even third) step.

The first step is asking:

“What’s the one thing in your business that’s slowing you down, or that you’re avoiding because it feels too time-consuming or unclear?”

That’s your entry point.

AI isn’t meant to add more tasks. It’s meant to take something you’re already doing — or avoiding — and make it easier or faster. If you’ve ever said:

  • “I don’t know what to say in follow-ups”
  • “I need to write something but don’t have time”
  • “I wish I had a way to get marketing done faster”

That’s where AI can help. Not someday — today.


Step Two: Choose ONE Simple Use Case

The agents I coach who see the most success with AI didn’t start by trying to automate their whole business. They picked one thing and made it better.

Here are a few areas that tend to be good starting points:

✏️ 1. Writing Better Follow-Up Messages

Instead of freezing up at a cold lead, you can ask an AI tool like ChatGPT:

“Help me write a warm, low-pressure follow-up text to someone who visited my open house last weekend and hasn’t responded yet.”

Now you have something that feels conversational — not canned — and you’re not starting from scratch.

📣 2. Drafting Listing Descriptions

Most agents already write listing descriptions themselves. AI can help you generate multiple versions — a short MLS version, a longer website version, or even a social caption. You stay in control of the tone, but save time and energy.

📧 3. Creating Client-Facing Updates

Need to send your seller a weekly update? Instead of spending 45 minutes trying to make it sound “professional enough,” you can input a few bullet points and ask AI to format it into a clean, clear email.

None of this is fancy. But it’s helpful — and it works.


Step Three: Start with ChatGPT or What You Already Have Access To

If you’re not sure which tool to start with, my advice is:
Start with the one you already have.

For most people, that’s ChatGPT. You don’t need to buy anything. Just start playing with it. Use plain language. Type your thoughts like you’re talking to a friend. That’s enough to get started.

If you’ve heard me speak or coach, you’ve probably seen me use tools like ChatGPT, Grok, and Revy AI. But that doesn’t mean you need all of those right now. One is plenty to get going.


Step Four: Don’t Try to Sound “Techy” — Just Be Clear

One mistake agents make is thinking they have to write the “perfect prompt” to get a good result.

You don’t.

Just be specific and conversational. For example:

“Write a short Instagram caption for my new 3-bed listing in Durham. It’s walkable to the park and has a great backyard for dogs. Keep it light and fun.”

That’s better than saying:
“Create social media content for real estate listing.”

You’re not being tested. You’re being supported.


Step Five: Use It, Then Decide If It’s Helpful

This is the part where most people stop:
They try AI once or twice, feel a little unsure, and never go back.

But the key to making it work is testing it in your actual business — not in theory.

Copy the message. Send it to a client. See if it helps you move forward. If it does? Great. If it doesn’t? Adjust and try again.

That’s how learning any new tool works — AI included.


What I’ve Seen Coaching Agents Through AI

In my coaching at Tom Ferry — the #1 real estate coaching company in the world — I work with agents at all levels of experience. And across the board, the most important thing isn’t how “techy” they are.

It’s that they stay curious and take small steps.

One agent I work with started by using AI to write their first 5 follow-up emails. That gave them the confidence to use it for listing content. Then they used it to draft out a marketing calendar. Not because they “mastered AI,” but because they built trust in the process one step at a time.

And that’s what I want for you — not perfection, just progress.


Final Thought: Start Small, Stay Real

If AI still feels overwhelming, let me leave you with this:

You don’t need to know everything. You just need to start with one thing.

Pick a real task you’re already doing. Try AI for that. Use simple language. And be okay with it being a little messy at first.

If you want more ideas or real-world prompts, I share those often over on @coachemilyterrell and on my site, www.coachemilyterrell.com. You’ll find practical ways to bring AI into your workflow — without losing your voice or your mind.

You’ve got this.

And if you ever find yourself asking “Where do I start?” again… you’ll know:
Start with what’s real. Start with what’s in your way. Start with one thing.

How Do I Write Better AI Prompts? A Real Estate Coach’s Guide to Getting Better Results Without Sounding Like a Robot

“How Do I Write Better AI Prompts?”

If you’ve ever opened ChatGPT, typed something in, and thought, “Nope — that’s not what I meant,” you’re not alone.

This is one of the most common questions I get from agents I coach. Not because they’re not smart — but because the leap from “I have an idea” to “AI gave me exactly what I needed” isn’t always clear.

Here’s the short version:
AI is only as good as the instructions you give it.

But before you worry about learning “prompt engineering,” take a breath. I’m not about to throw you into a tech tutorial. This post is for real estate professionals who want real answers — written by someone who speaks your language.

As the #1 Coach and Speaker at Tom Ferry — the #1 real estate coaching company in the world — I’ve helped hundreds of agents turn vague prompts into usable marketing, lead gen systems, and actual momentum. I’m sharing what works here, in plain language.

Let’s talk about how to write prompts that actually work.


First: What Makes a Prompt “Work”?

A good prompt isn’t long.
It isn’t fancy.
It’s just clear.

And it usually includes three things:

  1. What you want (the output)
  2. What it’s for (the audience or purpose)
  3. How it should sound (tone and context)

If you give AI those three things, it can give you something that’s useful — not generic, robotic, or awkwardly off.


Let’s Compare: Prompt Before & After

Most agents I coach start with something like this:

❌ “Write a listing description for a 3-bed, 2-bath home.”

That’s not wrong. But it’s incomplete. Here’s how we make it better:

✅ “Write a listing description for a 3-bedroom, 2-bath home in Queen Creek, AZ. It has a pool, new floors, and backs up to open desert views. Keep it under 200 words, sound warm and conversational, and make it feel personal — like something I’d say to a buyer during a showing.”

You don’t need fancy formatting. You just need clarity and context.


Coaching in Action: Amanda’s AI Strategy

I coach an agent named Amanda Fiebig who’s doing something really smart — she’s building her content so that when someone searches for her using tools like ChatGPT, Grok, or Perplexity, she shows up with authority.

That means her prompts aren’t random. They’re built off a core thread — a clear through-line that starts with her unique value proposition and carries through everything she creates: stories, newsletters, blog posts, Instagram captions, even podcast episodes.

She doesn’t just “use AI.” She gives it structure. Then she turns those results into a system her VA can run with — using specific prompts and consistent brand voice.

That’s the goal here. Not just better content, but repeatable content that reflects who you actually are.


The Simple Framework I Teach for AI Prompting

This is the same framework I teach inside Tom Ferry coaching sessions. You can use it with ChatGPT, Revy AI, Grok, Claude — whatever tool you prefer.

It works for emails, marketing copy, video scripts, buyer/seller updates, and more.

🧩 Step 1: Start with the End in Mind

What do you want the result to be?

“A seller update email”
“An Instagram carousel for new buyers”
“A pricing strategy script for a listing appointment”

The clearer your ask, the better your outcome.

🎯 Step 2: Add Relevant Details

Include just enough so the output makes sense:

  • Who it’s for (first-time buyers, sellers, investors)
  • Where it’s happening (market context, location)
  • What you want to emphasize (features, objections, solutions)
  • Any format preferences (bullet points, under 150 words, etc.)

“Write a 3-post Instagram carousel explaining why our inventory in San Antonio is up 25%. Use plain language, like I’m talking to a neighbor. Each slide should be one key takeaway, 30 words or less.”

That’s a great prompt. The AI now has something to work with.

🎙 Step 3: Tell It How to Sound

AI tools don’t know your voice — unless you tell them.

Literally say:

“Make it sound like I’m explaining this to a friend over coffee.”
“Keep it friendly, confident, and clear — not salesy.”
“Use a casual tone, but don’t be unprofessional.”

The more specific, the better.


Quick Wins: Real Prompts You Can Copy

Here are a few tested, client-approved prompts to get you going:

💬 For Follow-Up Texts

“Write a casual, warm follow-up text to a buyer lead who ghosted me after a showing last week. I want to check in without sounding pushy.”

📍 For Local Market Content

“Summarize the current housing market in Raleigh, NC, for sellers. Use plain English and focus on what they need to know about pricing right now.”

🗓 For Your Weekly Seller Update

“Write a short weekly email update for my seller. We had 3 showings, no new offers, and one agent said the price felt high. Include suggestions on next steps.”


Pro Tips from Coaching

✅ Save Your Best Prompts

Don’t reinvent the wheel. When you find a prompt that works, drop it into a shared doc. It becomes your content library.

✅ Keep Threads Organized

If you’re using ChatGPT, use one thread per project — for example, “Instagram content” or “Seller emails.” This helps the AI stay in context and improve as you go.

✅ Don’t Chase Perfection

Good prompts are meant to evolve. Try it, tweak it, and reuse what works.


You’re Not Behind — You’re Building Muscle

If you’ve tried AI and felt underwhelmed, it’s not that you’re doing it wrong. It’s that you’re probably not giving it enough direction.

That’s normal.
Prompting is a skill — and like everything else in real estate, it gets easier with reps.

When I coach agents — whether it’s helping them build out listing systems, hire a VA, or restructure their calendar — the goal is never perfection. It’s momentum.

Better prompts aren’t just about getting better content.
They’re about reclaiming your time, your voice, and your systems.


Want to See More?

If you’re curious how this kind of strategy plays out in real life, I share examples and walkthroughs over on Instagram @coachemilyterrell. You can also find templates and practical breakdowns on www.coachemilyterrell.com — no fluff, just real tools for real agents.

And if you’re already trying this stuff and getting stuck — I see you. Keep experimenting. Keep showing up. You’re closer than you think.